Terms and Conditions

Introduction

Instamo is a Registered Trademark of Instamo Ltd. We are registered in England and Wales. You can contact us at this address, by email at hello@instamo.co.uk.

Acceptance of Terms

By accessing or using the Instamo website or services (�Services�), you agree to be bound by these Terms of Service (�Terms�). If you do not agree with any part of these Terms, you may not use our Services.

These Terms apply to all users of the website, including but not limited to mortgage advisors, administrators, back-office teams, and other registered users.

Eligibility

You must be at least 18 years old and a registered mortgage intermediary or authorised business representative to use our Services. By using Instamo, you confirm that you are using the platform solely for professional purposes and in compliance with all applicable laws and industry regulations.

Our Services

Instamo provides intelligent automation tools to help mortgage professionals structure, process, and prepare mortgage applications. Our Services assist in extracting and organising data from uploaded documents (such as fact finds) and preparing content for manual input into lender portals.

Important: We do not act as a mortgage lender, broker, or financial advisor. Final responsibility for all data submissions and decisions rests with the user.

User Responsibilities

By using Instamo, you agree to:

  • Only use the Services for lawful and authorised purposes.
  • Maintain the confidentiality of your login credentials.
  • Ensure that all data submitted through the platform is accurate and lawfully obtained.
  • Manually review and approve any information before submitting it to third-party portals.
  • Comply with the terms of use of any third-party systems (e.g., lender portals) that you interact with using our Services.
  • You must not use Instamo to impersonate users, automate logins, or engage in any form of unauthorised interaction with third-party systems.

Data Privacy and Security

Instamo is committed to protecting your data.

  • All uploaded data is processed securely and encrypted end-to-end.
  • Instamo does not store or access client data beyond what is necessary to provide Services.
  • Users retain full ownership and control of their client information.
  • We do not share your data with third parties without explicit consent.
  • Please refer to our Privacy Policy for more details.